This website (including sub-sites and including text, images, videos, software, products, services and other information contained in or presented on the website; all together the "Website") is provided by Valle Guadalupe Baja, 4876 Santa Monica Ave Ste 236, San Diego, CA 92107 USA. You can contact us by email (https://www.valleguadalupebaja.com/contact) or by phone using these numbers:
USA: +1 619-361-8571
Bookings through the Platform are subject to the General Terms and Conditions of Valle Guadalupe Baja as well as the General Terms and Conditions of the Supplier of tours and other tourist.
The information on this Website is for general informational purposes only. Information on this Website does not constitute an offer binding to us. Binding agreements with suppliers of activities available on the Website require a booking request through the Valle Guadalupe Baja Platform and the supplier's acceptance of the booking request according to the General Terms and Conditions of Valle Guadalupe Baja.
While Valle Guadalupe Baja tries to ensure that the information in or through the Website is accurate, it does not provide any warranties, express or implied, in relation to its correctness, completeness, current, reliability, suitability for any purpose or otherwise (including for any information provided by third parties). Valle Guadalupe Baja may change, add or remove information on the Website and its structure and functions at any time at its sole discretion, without specifically informing of any such change, and without removing outdated information or characterizing it as such. Valle Guadalupe Baja may also block Users from accessing the Website or parts of it, or requires certain conditions to be fulfilled for such access. Valle Guadalupe Baja does not provide any warranties, express or implied, in relation to the availability of the Website or its functions, that the Website is free from defects, or that the Website and the infrastructure on which it runs is free from viruses and other harmful software. Moreover, Valle Guadalupe Baja does not guarantee that information available on the Website has not been altered through technical defects or by unauthorized third parties.
Valle Guadalupe Baja excludes its liability, and that of its agents and independent contractors, and its and their employees and officers, and its sub-agents or distribution partners for damages relating to your access to (or inability to access) the Website, or to any errors or omissions, or the results obtained from the use, of the Website, whatever the legal basis of such liability would be, except liability for damages caused willfully or through gross negligence, and only to the extent permitted by applicable law. Restrictions of liability do not apply within the scope of guarantees issued, in the event of an injury to life, limb or health or for claims based on product liability regulation.
Valle Guadalupe Baja does not assume any responsibility for third party content (including any activities available for booking requests, and information relating to such activities) that may be available through the Website, and for content linked to the Website or which are linked to from it or referred to. Valle Guadalupe Baja does not recommend or endorse such content, and will not have any liability relating to it. Where Valle Guadalupe Bajalinks to third party websites, you use such websites at your own risk. We recommend reading the policies of these websites and review how these websites may process personally identifiable data relating to you. If you think we have illicit content on the Website, please contact us at https://www.valleguadalupebaja.com/contact.
As between you and Valle Guadalupe Baja, the Website is and remains protected by copyright and/or any other intellectual property rights (including protection granted through unfair competition law). You acquire no rights in the Website, and in any names, trade names, and distinctive signs of any nature (including trademarks) published on the Website. You may access and view the Website, but not incorporate it into other websites, and not copy, present, license, publish, download, upload, send or make it perceptible in any other way without our prior written consent.
The law of the California in the United States of America shall apply. If you have placed the order, as the consumer, and at the time of the order your normal place of residence is in another country, the application of the mandatory legal provisions of this country remain unaffected by the choice of law in clause 1. The exclusive place of jurisdiction is San Diego California, provided the user is a tradesperson or does not have a permanent place of residence in United States when the suit is filed. The legally-binding places of jurisdiction remain unaffected by this.
Part II of these General Terms and Conditions applies to all contracts concluded between the Suppliers and the users via the Valle Guadalupe Baja Platform. This also applies, if access to the Valle Guadalupe Baja Platform is provided via a cooperating partner (sub- agent, distribution partner).
The details transferred via the Valle Guadalupe Baja Platform must be truthful. The Supplier reserves the right to withdraw from the contract or to exclude users from participating in the service and to demand compensation amounting to the cancellation costs as per Section 11 of part II of the General Terms and Conditions of Supplier of tours and other tourist services, if defective details are provided by the user.
You are responsible for arriving on time at the notified meeting point. If you are travelling to an activity from abroad, you are responsible for having the necessary travel documents (passport etc.), and for observing the health regulations etc.
If Supplier includes in addition to these General Terms and Conditions of Supplier of tours and other tourist services of Part II further participation or transport or other terms in a contract with you, you are responsible for observing these additional terms. The Supplier reserves the right to exclude participants from the activity if they do not meet these conditions.
The contract between you or the user you have referred, and the Supplier comes into effect upon the acceptance of your binding request by the Supplier. When you book a tour or another activity, you make the Supplier a binding offer which you, or the user you have referred, are bound to for five working days. If the Supplier accepts your offer within this period of time, the contract comes into binding effect. You, or the user referred by you, receives notification of this by e-mail.
The agreed total price for the service we have provided is due upon the conclusion of the contract.
The Supplier points out that according to legal provisions (section 312, paragraph (2), no. 4, 312g, paragraph 2, clause 1, no. 9, BGB), contracts for tourism services which are concluded as remote selling (i.e. via the Valle Guadalupe Baja Platform) do not have a right of revocation, but merely the legal rights to withdraw and cancel the contract.
The price of the services does not include insurance. You are responsible for providing sufficient insurance protection. The requirement for insurance depends on the activity booked.
If you or the user you have referred do not pay for the booked service according to the agreed due date of payment, although the Supplier is prepared, and able, to perform the contractual service and there is no legal or contractual right of retention for you or the user you have provided, the Supplier is permitted to withdraw from the contract and charge you, or the user you have referred, for the withdrawal costs as per point 11.
All messages between you, or the user you have referred, and the Supplier shall be done via the Valle Guadalupe BajaPlatform. In the interest of quick processing, it is recommended to exclusively use the forms provided byValle Guadalupe Baja.
11.1 If you reject (cancel) the activity, the cancellation conditions stated in the product description as well as on your voucher apply.Valle Guadalupe Baja advises the user to carefully read the information in the product description.
11.2 Provided there are no deviating cancellation conditions in the product description of your Supplier, the following cancellation fees will be charged by the Supplier of the tourist services: a. Up to 24 hours before the start of the activity: full refund b. Less than 24 hours before the start of the activity or in the event of a no-show: no refund
11.3 You, or the user you have referred, are free to prove to the Supplier that they have not incurred any damage, or substantially less damage than the fee charged by the Supplier.
11.4 The Supplier reserves the right to request higher, specific compensation instead of the aforementioned flat-rate fees, if the Supplier can prove that it has incurred much higher expenses than the respectively applicable flat-rate fee. In this case the Supplier is obliged to provide specific figures and evidence of the compensation requested, taking into account the saved expenses and any other use of the services.
11.5 The refund is done using the same payment method. In the event of credit cards which are charged monthly, the amount shall be credited at the end of the current invoicing period. The exact time of the refund depends on the user’s credit card agreement. The refund by bank transfer shall be done within seven bank working days.
The Supplier can cancel the activity on the agreed date without observing a period of notice, if weather conditions, official measures, strikes or other unforeseeable or unavoidable external conditions (in particular force majeure) make the execution of the activity impossible, make it considerably more difficult or endanger it. In this case the paid price is refunded.
The Supplier is permitted not to allow you to join an activity, or to exclude you from one, if you do not meet the personal participation requirements, your participation would endanger you or someone else or in any other way make the activity impossible in the long-term. This applies accordingly to a user you have referred. In these cases, the paid price cannot be refunded.
Furthermore, the Supplier reserves the right to make non-essential changes to the program, if this is necessary due to unforeseeable or unavoidable conditions.
Further conditions or deviating conditions can be found in the respective tenders.
For calculations of the time and deadlines, the time zone of the Supplier is authoritative.
The Supplier is liable in accordance with the applicable law for its services, whereby the liability, if permitted according to the applicable law, is excluded.
These Terms and Conditions of the Supplier of tours and other tourist services of Part II can be amended at any time and without notice for future bookings. The respective conditions valid for each individual booking shall apply. The user has no claim for future bookings based on the existing conditions.